Friday, June 10, 2011

How To Deal With Rejection - What To Do When Someone Says No

By Margaret Burgess


Something that everyone doesn't like is rejection. But it can still happen. Keep reading to know how you can make the most of it.

Try to Accept it

Recognize that it is impossible for everyone to say "yes" to everything. Therefore, an expected byproduct of making an offer or asking for something is rejection.

Part of some people's sales strategy is rejection. That is, they deliberately send out a flood of requests, knowing that most of them will be rejected. This means that you need to collect more rejections if you want to increase your rate of acceptances.

Being gracious is a must

Always thank the other person for a rejection. Congratulate them. When you do so, remember to be polite. This will leave them feeling that you are a good person and it would make it easier for them to explain why they rejected your offer.

But the person will be upset if what you do is use guilt, anger, insults, or other high pressure techniques. The rejection will be solidified because of this and any further dialogue would be ruined.

The decision of the other person is something you should always respect.

Exploring Why

Ask the other person to explain to you what led to the decision when you received a rejection. In sales, this is often when the selling really starts. You may be able to resolve the other person's objections and convert a "no" into a "yes."

You may also learn that the other person misunderstood your request. Learning about other needs that you may be able to meet is also likely to happen.

To gain ideas on how you can improve, you can also use this as an opportunity.

Of course, be gracious. Be polite.

Stop When It's Over

If you are unable to overcome the other person's objections or if the other person refuses to explain, then the deal is over. You need to stop trying when it's obvious that the conversation is over. No one likes to be hounded or badgered when they've already made their choice.

Bottom Line

Notice that accepting rejection involves treating the other person with respect and dignity. Be gracious and then move on. Leave them wondering if they made a mistake, which could leave the way open for other possibilities.




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